In www.anekke.com you can choose from any of the following safe payment methods that we have made available for you so that your purchases are secure:

1. Credit card: Pay in a safe and fast way with your credit or debit card. You will be redirected to a payment platform of the Bank (outside the website of www.anekke.com, which means that WE DO NOT KEEP OR SEE the data on your card), where the data needed to make the payment is entered and then after that you will be redirected to www.anekke.com to confirm that the payment has been made and that the order has been recorded correctly. The payments with credit card/debit card are validated by the Bank and once they have been accepted we will be sent the amount automatically and instantly. VISA/VISA Electron and MasterCard/Maestro cards are accepted.

2. Transfer or deposit into the account: This is a simple method to shop online at our store www.anekke.com. You can make the payment from your bank or via online banking without even leaving home. The transfer or deposit can be made in La Caixa IBAN ES50 2100 1625 7802 0015 3257 Account number 2100 1625 78 0200153257.

When choosing the bank transfer payment method and having made the order, all the data that is required to make the transfer will be displayed on the screen and what is more, we will send you an email confirming the order that contains all this information. Please you have 72 hours to do the payment, and keep the order. To prevent any delays or mistakes being made while the order is being processed, it is important that you state the order number and your name in the payment item. This data will appear when the order is complete.

The transfers can take between 1 and 3 days approximately to be validated. Depending on the bank and the country.

*If you opt for a deposit/transfer from the same bank that we work with, La Caixa, the confirmation of payment is immediate and your order will be processed quicker.

When we get the confirmation of the payment your order will then be processed, invoiced, packaged and dispatched.

Very important: If you would like to speed up the process you can send us the proof of the money transfer and we can prepare the order in advance and make sure it is reserved. Any payments for orders made that are not validated within 7 days shall be cancelled and the stock set aside shall be released.

3. PayPal: When this payment method is chosen, you will be redirected to the PayPal website where the user will enter their user name and password of their PayPal account. Once the payment has been confirmed in PayPal, you will automatically be taken back to our store to confirm that the payment has been made and that the order has been received correctly. If you do not have an account with PayPal, you can create one from here www.paypal.com.

4. Cash on delivery: You can pay for your order when it is delivered to the delivery address stated when making the order. There is a processing fee of 2.5% of the value of your order with a minimum surcharge of 2€ when this payment method is used, which is added to the total amount of the order. This surcharge is stated when your order in the shopping cart is displayed.

* If your order is going to be sent free due to a special offer, processing fees are still charged for the cash on delivery option, seeing as they have to be paid regardless of the amount of the order.

5. Payment in cash: (Only if the order is going to be collected from the warehouse). If you live close to our company or you simply prefer to come and pick up your order and you choose the “pick up in the warehouse” option you can pay in cash when you come and collect it. You cannot pay by credit card when you come and pick up the order from our company. Only cash payments are accepted.

When you come to pick up your order you must state your order number.